Effective Date March 20, 2009
Our Commitment to Privacy
Our Privacy Policy was developed as an extension of our commitment to combine quality products and services with integrity in dealing with our customers. The Policy is designed to assist you in understanding how we collect, use and safeguard the personal information you provide to us and to assist you in making informed decisions when using our website and our products and services.
We use your information ONLY for processing your order and to alert you of news, updates and specials for this site only.
No Use of Our Site by Persons Under 18
No person under 18 should disclose information on this website or sign up for any information or seminar. You may learn more about protecting children’s privacy online by visiting www.ftc.gov/kidzprivacy.
California Residents
If you are a California resident, you have the right to receive: a) information identifying any third party company(ies) to whom we may have disclosed, within the past calendar year, personal information pertaining to you and your family for the company’s direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information you must make a request in writing. Your request must include your name and email address, the URL for the website you visited, and a return address or it will not be processed. We will not honor such requests more than once per calendar year. Please mail your request to Ralston Payne Enterprises LLC, 3126 W. Cary St., #606, Richmond, Virginia, 23221.
What Information Do We Collect?
When you visit our website you may provide us with two types of information: personal information you actively choose to disclose (”Active Information”) and information collected, in a way not visible to you, on an aggregate anonymous basis as you and others browse our website (”Passive Information”).
Active Information You Choose to Disclose for Purchase
If you make a purchase of any Writing Coach products, Ralston Payne Enterprises LLC, collects your name, billing address, billing phone number, e-mail and credit card information. Ralston Payne Enterprises LLC uses such information ONLY for processing your order and to contact you via e-mail with product updates and information. Your credit card number is not stored on this site or our servers.
If you choose to contact us via e-mail, postal mail, telephone or fax, Ralston Payne Enterprises LLC may retain such information also.
You must be a U.S. resident and over 18 to participate. By providing your contact information, you agree that you may be called, mailed or emailed with information related to your request, and/or information regarding our or other parties’ related products and services.
In addition, you agree that by submitting your Active Information, you are making a purchase, an inquiry and/or an application for purposes of the Telemarketing Sales Rule, 16 CFR §310 et seq., and for the purposes of the state and federal law. Notwithstanding that your telephone number may be listed on the Federal Trade Commission’s or a state Do-Not-Call List, we retain the right to contact you via telemarketing in accordance with the state and federal law.
Passive Information Collected
Cookies are a feature of web browser (Internet Explorer, Firefox, etc.) software that allows web servers to recognize the computer used to access a site. They are small pieces of data that are stored by a user’s web browser on one site to simplify subsequent interactions with that site by the same user or to use the information to streamline the user’s transaction on related web pages. This makes it easier for a user to move from site to site and to complete transactions over the Internet. Cookies should make your online experience easier and more personalized. To find out more about cookies, please visit www.cookiecentral.com.
Our Site utilizes cookies to collect information about how our Site is used. Passive Information gathered from cookies may include the date and time of visits, the Site pages viewed, time spent at our Site and the websites that you visited just before and just after your visit to our Site. If you do not wish to transmit “cookie” information about yourself, you may turn off the cookie function in your web browser. Please consult the “Help” section of your web browser in order to correctly turn off or disable the cookie functions. However, please be advised that turning off or disabling the cookie functions on your web browser may prevent our system from properly recognizing you when you visit our Site, and consequently may make your participation in our Program more difficult or invalid.
Our Site’s servers also automatically identify your computer by its Internet protocol (“IP”) address, which is a unique string of numbers that is assigned to your computer by your Internet service provider. IP addresses are automatically logged by web servers, collecting information about a user’s traffic patterns. While the IP address does not identify an individual by name, it may, with the cooperation of the ISP, be used to locate and identify an individual using the Internet. Your IP address can, however, reveal what geographic area you are connecting from, or which ISP you are using. Your IP address may be used to address problems with our server, administer our Site and/or to gather broad demographic information about our Users. Finally, the other websites that you visit have IP addresses, and we may collect the IP addresses of those websites and their pages, as well.
How Do We Use the Information Collected?
Broadly speaking, persons we employ directly, or as contractors or agents at our direction, use Active Information for purposes of administering our business activities, providing customer services such as support, and distributing information about products and services that you have requested. We may use the Active Information or Passive Information you provide to us to contact you about changes to our website, new services, features or products we offer, or other information we think you may find valuable. If at any time you do not wish to receive such information, you may “opt-out” by clicking here to unsubscribe or contacting us at Ralston Payne Enterprises LLC, 3126 W. Cary St., #606, Richmond, VA, 23221 or by email at CONTACT FORM. However, it may take up to ten (10) days for the change to be fully effective.
We use Passive Information to gather information about our Users and to enhance and design our website to make it easier, faster and friendlier to use. Additionally, cookies help us know information about how many people visit our website, when they visit and how they use our service. Passive Information may result in your viewing of particular advertising based on your user habits for your viewing on our website and a shopping experience customized to you in content, services and goods.
Sharing Information with Third Parties
The parties who perform services for us (credit card processors, merchant bank, our Internet Service Provider) may also have access to your information in performing such services. Should we buy or sell assets of our company, another company may need to review our company’s assets, including your information, to make business decisions as to whether to acquire such assets.
We also reserve the right to release your information (both Active Information and Passive Information) in the event that: (1) we believe that the Site is being or has been used to commit unlawful acts; (2) if the information is subpoenaed or otherwise required in a court proceeding; (3) in the event that you violate or breach an agreement with the Site including, but not limited to, this Privacy Policy; (4) in the event that you have submitted fraudulent or otherwise invalid information to this Site; (5) we believe that you may harm, or have harmed, the property or rights of us, the Program’s other Users or any other third party; (6) if we are sold or acquired; or (7) when we otherwise deem it necessary or appropriate. By agreeing to this Privacy Policy, you hereby consent to disclosure of any record or communication to any third-party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation, sharing your e-mail address with other third-parties for suppression purposes in compliance with the requirements of the CAN-SPAM Act of 2003, as amended from time to time (“CAN-SPAM”) or any other applicable state or federal law, rule or regulation.
How Do We Secure Active Information and Passive Information?
We secure your personal information submitted by you by using reasonable technical efforts to prevent unauthorized access or disclosure, or accidental loss or destruction of Active Information and Passive Information. Efforts we may take to ensure security include but are not limited to: maintaining our own servers under our control and/or monitoring of our network and data for intrusions. Communications you may have with us via email or mail may not be secure unless we advise you that security measures are in place prior to your sending information. Therefore, if you choose to communicate with us through these means, you are assuming the risk of doing so and we request that you do not send or post sensitive information through these means.
How Can You Choose Not to Receive Information about Products or Services by Us or to Correct, Delete or Access Your Information
If you do you not want to receive information about products or services we think may be of interest to you or if you wish to access, delete or correct your information, please contact us at at Ralston Payne Enterprises LLC, 3126 W. Cary St., #606, Richmond, VA, 23221 or by email at CONTACT FORM.
YOUR USE OF OUR SITE AND/OR PARTICIPATION IN OUR PROGRAMS MEAN THAT YOU ACCEPT THE PRACTICES SET FORTH IN THIS POLICY. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE POLICY BY POSTING THE NEW VERSION WITH A NEW DATE. YOUR CONTINUED USE INDICATES YOUR AGREEMENT TO THE CHANGES.